FAQ
Frequently Ask Questions
FAQ
Most Popular Questions
What is Zuzz.tv?
Zuzz.tv is a streaming platform that offers live sports games and hundred of channels without blackout restrictions.
Which countries is your service available to?
Our service is available globally, catering to customers in the UK, United States, China, and beyond. All you need is a stable internet connection to enjoy seamless streaming of our channels, regardless of your location.
Do you have blackout restrictions?
No, we don't have any blackout restrictions! You can enjoy watching any game you want without limitations.
What sports do you offer?
We currently offer NFL, NHL, NBA, MLB, BOXING, MMA, rugby games without blackout restrictions.
How many devices are allowed at the same time?
You can watch on two devices simultaneously.
Do you have DVR service?
No, we do not currently offer DVR service. We are working on making it available at an additional cost in the future.
Is Zuzz.tv legal?
Yes, Zuzz.tv is a legal streaming platform that provides live sports games with proper licensing agreements in place. We also based on United States.
Is there a dedicated app for your service?
We do not offer a dedicated app, as our cutting-edge streaming technology is automatically compatible with both iOS and Android devices. This allows you to effortlessly watch live streams on all your devices without the need for a separate app.
Do You Offer returns or refunds?
We prioritize customer satisfaction and do not want to keep your money if you are unhappy with our service. However, due to the high volume of fraudulent activities, we only offer refunds to members who experience technical issues while watching live video on our platform. Please contact us via support or email within 24 hours, and we will attempt to resolve your issue. If we are unable to provide a solution, we will issue a refund.
What type of support can I expect?
Our dedicated support teams are available 24/7 to assist you with any issues or inquiries. In the member's area, you will find comprehensive FAQ pages addressing common questions, as well as easy-to-use online forms to submit your queries. If you still need assistance, our support team is committed to resolving your issues on the first contact, or your money back! Our technical support can be reached via email or by using the Live Chat buttons available within the member's area, providing clear and prompt responses to your concerns.
What are the acceptable payment methods?
We accept credit cards (Discover, Visa, Mastercard, American Express), debit cards, and PayPal for purchases.
Do you have auto-billing?
No, we do not offer auto-billing.
Can I cancel auto-billing?
Since we do not have auto-billing, your subscription will automatically be cancelled unless you manually renew it.
Are Pay-Per-View (PPV) events included in the subscription?
Yes, all PPV events are included in the subscription at no extra charge!
Couldn't find your answer?
We're here to help. If you couldn't find the information you were looking for, please reach out to us directly. Our team is eager to assist you.